FAQ's

Q- Do you deliver out of India?
A- No, at present we deliver only in India.

Q- What payment methods are accepted at tayaar.in?
A- We accept Master/Visa credit cards and all major Debit Cards.

Q- Can I book an order for delivery to more than one address?
A- Each order is shipped only to a single address. However if you wish to ship products to different addresses, you may do so by placing multiple orders.

Q- What are the shipping charges and/or are there any additional charges?
A- A small amount is charged for shipping according to your location.

Q- How can I track my order?
A- Once your order is ready to dispatch, the shipment details will be provided to you via mail, which you can track on the respective courier’s website.

Q- What is the stipulated delivery time for an order?
A- Depending upon your location, delivery may take from 7 to 10 working days after the order is placed.

Q- How do I return the product/s?
A- For return related queries check our return and refund policies.

Q- How do I exchange the product/s?
A- We have no exchange policy.

Q- What should I do if my order is received in a damaged condition?
A- We apologize for this! However, in a rare case if you happen to receive a damaged/defective product, please notify us within 24 hours of receipt. We might request you to share a photograph at megha@teamdemeg.com.

Q- What should I do if I receive a different item from the one that I have ordered?
A- We apologize for this, however in a rare case where you happen to receive a different product from what you had ordered, please notify us within 24 hours of receipt. We might request you to share a photograph at megha@teamdemeg.com.

Q- What happens if my debit/credit card has been compromised while making a payment online?
A- We do not collect or store your credit card information. If you suspect any such thing, please report this to your bank immediately.

Q- What happens to my money deducted from my debit card/credit card/Net Banking for an unsuccessful order?
A- If your card is debited and no order placed, no need to panic at all!
Please check your bank/credit card account, as if the money is debited
on a failed transaction, it will be rolled back into your account within
7 business days. The time taken can vary from bank to bank and we, unfortunately, won't be able to expedite this. Please contact your bank for updates.
If the transaction is successful and the money has been credited to
our account we would initiate a refund within 3 days of your request.

Q- What happens if the merchandise added to cart goes out of stock?
A- If a product goes out of stock while adding it to your shopping cart or after you have added to your cart, you will be updated immediately.
You will not be able to place an order with out of stock product/s.

Q- Can I cancel an order?
A- No, currently we do not accept order cancellations.

Q- Why was my order canceled by tayaar.in?
A- Though we would love to deliver you your purchase every time you order from us but sometimes due to failing quality checks at our end we would be forced to cancel your order.

Q- Can I cancel a partial order?
A- No. Partial cancellation is not applicable.

Q- Why do I need to self-ship?
A- We provide no self-pick facility in case of returns so, you will have to self-ship the product(s) back to us, to reach our Returns Department.

Q- Where do I need to self-ship my products?
A- Please check our Returns and Refund policies for the same.

Q- I ordered the same product in more than one quantity. How do I do a partial return?
A-Please contact us at +91-8952893221 between 10 am to 6 pm (Monday to Saturday) or email us at megha@teamdemeg.com and our team will help you.

Q- Will I get the refund of my Shipping Charges in case of return?
A- No. Shipping charges are non-refundable.

Q- How do I get in touch with tayaar.in?
A- Please contact us at +91-8952893221 between 10 am to 6 pm (Monday to Saturday) or email us at megha@teamdemeg.com